Data Retention
Account active ho to hum aapka data rakhte hain. Account close karne ke baad 12 months tak record rakhte hain, phir delete.
LEGAL REFERENCE
taleem360 par aapki privacy ki poori suraksha
Jab aap hamara account khol te hain, aapki shukhsiyat ke mahlumat, payment details aur khel ke tarikh ko suraksha dena hamara sabse bada farz hai. Yeh privacy policy...
Data encryption tamaam waqtSirf zaroori maloomat leete hainJazzCash, Easypaisa, SadaPay secureKoi third-party sharing nahi
Hamari privacy policy ke asal qaaide
taleem360 mein aapka account banwate waqt hum aapka naam, fone number, email aur address mangte hain - yeh sab JazzCash, Easypaisa, SadaPay aur Raast ke zariye payment processing ke liye zaroori hai. Jab aap withdrawal karte hain tab hum aapki banking details ko secure servers par rakhte hain aur kisi aur ko nahi dekhate. Hum aapke khel ke record, deposit aur payout
history ko apne database mein store karte hain jahan tak qanuni lazim ho. Agar local qanoon ijazat deta hai supported ilaqon mein, tab hi hum aapko contact karte hain naaye features ya offers ke bare mein.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SURAKSHA KI NISHANI
Kaise hum aapki privacy ko surakshi rakhte hain
SSL Encryption
Hamara pura platform SSL certificate se surakshi hai. JazzCash ya Easypaisa mein aapka har transfer encrypted connection par hota hai.
Password Protection
Aapka password hashed aur salted rehta hai. Hum iska plain version kabhi store nahi karte. Login attempt ke baad aapka session timeout hota hai.
Data Minimalism
Hum sirf utni maloomat leete hain jitni account verification aur payments ke liye zaroori hai. Extra details mangte hi nahi.
No Third-Party Ads
Aapke account ka data hum chhote-mote ad networks ya marketers ko nahi bechte. Sirf internal use hi hota hai.
Withdrawal Verification
Jab aap SadaPay ya Raast se withdrawal karte ho tab hum OTP aur identity check se poora varify karte hain pehle.
Regular Audits
Hamara security infrastructure quarterly check hota hai taake privacy standards maintain rahe aur kisi bhi leakage ka pata chal sake.
HAMARA STANCE
taleem360 privacy ke layeh consistency rakhta hai
Payment Method Security
JazzCash, Easypaisa, SadaPay aur Raast har method same encryption ke sath connect hote hain. Kisi ko preference nahi.
Withdrawal Data
Payout history ko hamara finance team dekh sakta hai compliance ke liye, lekin customer support nahi dekh sakta.
Email Communications
Aap apne preference set kar sakte ho ke hamse kaunse offers ke bare mein sune ya nahi. Har email mein unsubscribe option hai.
Account Deletion Request
Agar aap apna account delete karna chahte ho to 30 days ka waiting period hota hai. Uske baad sab personal data remove hota hai.
Dispute Resolution
Privacy ke sawaal par dispute ho to hum evidence rakhte hain aur third-party arbitration ke liye raazi hote hain.
Cookie Policy
Hamari website sirf functional cookies use karte hain - tracking nahi. Aap browser settings mein cookies manage kar sakte ho.
Hamari privacy framework ke main elements
Clear Consent Flow
Account banwate waqt har permission ke bare mein clearly likha hota hai. Kabhi bhi silently data collect nahi karte.
Transparent Logging
Aapke account ke har login, withdrawal aur setting change ka log stored hai. Apne Activity tab mein sab dekh sakte ho.
Language-Local Wording
Privacy policy Roman Urdu mein likha hai taake Pakistan ke users ko samajh aaye. Legal jargon simple banaaya gaya hai.
Mobile App Privacy
taleem360 app ke liye same privacy rules laagu hote hain jaise website par. App permissions ko aap settings se control kar sakte ho.
Vendor Trust
JazzCash, Easypaisa, SadaPay aur Raast sab authorized payment partners hain. Un ke saath hamara contract strictly privacy maintain karte.
Incident Response
Agar kabhie security issue aaye to hum 72 ghanton mein aapko notify karte hain. Parallel mein fix karne ki process chalta hai.
Bunyadi privacy ke sawal aur jawab
Nahi. Hum aapka account, payment aur khel ki history sirf apne internal operations ke liye use karte hain. Third-party companies ya advertisers ko kabhi sell nahi karte. JazzCash ya Easypaisa ke through payment process mein woh companies ko payment info hota hai, lekin baki sab private rehta hai.
Aapka password hashed form mein store hota hai - hamari team bhi plain version nahi dekh sakti. JazzCash, Easypaisa, SadaPay aur Raast sab secure encryption ke through connect hote hain. Withdrawal ke time OTP verification mandatory hai.
Haan. Account settings mein Account Deletion option hai. 30 days wait karne ke baad sab personal details - naam, address, payment records - hamara system se remove ho jaate hain. Sirf minimal compliance record bacha rehta hai.
Hum promotional emails, withdrawal confirmations aur security alerts bheejte hain. Settings mein jake aap promotional emails ko opt-out kar sakte ho. Lekin security aur transaction alerts compulsory hote hain kyonke wo zaroori hain.
Hum activity logs rakhte hain toh unauthorized login detect ho sakta hai. Agar suspicious activity dekho to live chat mein report karo. Hum account freeze kar sakte hain aur password reset force kar sakte hain. Withdrawal attempts ko verify karte hain OTP se.
Agar policy update hote hain to hum email se notify karte hain. Major changes ke liye 30 days advance notice dete hain. Tum policy changes ke baad continue rahne se aap ne changes accept kiye maane jaata hai.
jahan Pakistan mein local qanoon apply hote hain supported regions mein, hum un rules follow karte hain. Agar aapka area restricted ho to account access nahi hota. JazzCash, Easypaisa, SadaPay sab Pakistan ke regulated payment systems hain to hum unhe trusted consider karte hain.